Job openings for technical support executive in indore

Indore

We Require Microsoft Azure & Microsoft O 365 Certification Executive for Indore Location, Ctc 33k-50k Ctc Pm . Guest House Facilities.
key Responsibilities:
technical Support Via Phone, Email and Portal to Internal and External Users Services Include (o365, Clarity Connect, Skype for Business, Cisco Spark
manage Our Suppliers to Ensure Incident Resolution in Line with Set Slas
provide Training and Guidance to Level1 Engineers
drive Readiness and Incident Resolution
skills/ Requirements:
strong Experience in Uc Microsoft Domain and Ict Support in a Service Provider Environment
degree in Computer Science or Equivalent Experience
good Microsoft Knowledge is Mandatory to Succeed in this Role (office365, Exchange Online, Ms Azure,)
itil V3 Foundations Certified is An Advantage
demonstrable Experience of Incident and Problem Management
excellent Customer Facing Communications Skills (verbal and Written)
basic Knowledge in Microsoft Sql Server

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